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Search across help situations, guides, tools, resources and South African safety information.
40 results for “privacy”
Quick Help
Review what personal information may be exposed and what you can do next.
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You've discovered a fake profile, account, or message pretending to be you — often used to scam your friends, family, or contacts.
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Why information being publicly accessible does not automatically make every use of it appropriate.
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Identify exactly what you shared and whether it included passwords, OTPs, financial information, identity documents, or confidential material. Secure any credentials immediately and review the service's privacy and data controls.
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Find out what information was exposed. If a password was included or reused elsewhere, change it immediately. Be especially cautious of phishing messages using details from the breach.
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Remove the public post immediately where possible, preserve evidence if needed, and assess exactly what information was exposed before taking further protective steps.
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Stop further sharing, save evidence of what was sent and to whom, ask the recipient to delete it where appropriate, and watch for suspicious identity or financial activity.
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Stop sharing further information, keep evidence of where and with whom you shared the document, and contact the relevant organisation through an official channel if you suspect a scam or misuse. Watch for suspicious account or financial activity.
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Verify what was actually exposed before assuming the worst. Change compromised or reused passwords, enable MFA, and be alert for targeted phishing.
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Document the exposure, avoid sharing the information further, request removal from the relevant platform or website where appropriate, and monitor for suspicious account or financial activity.
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Check location sharing in your device, major accounts, maps, social apps, and family-sharing services. Remove access you do not recognise and secure the account if someone else may have access.
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Work out what information was exposed, secure accounts connected to it, remove unnecessary public information where possible, and monitor for suspicious activity. Do not assume that every exposed detail means an account has already been compromised.
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How to use AI tools thoughtfully while protecting privacy, checking information and respecting other people.
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Do not provide sensitive information simply because an AI tool asks for it. Ask whether the information is necessary, minimise what you share, and check the service's privacy information.
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Preserve evidence, avoid unnecessary engagement, use blocking and reporting tools, review privacy settings, and seek appropriate help if the conduct involves threats or serious harm.
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Identify the sensitive information inside the document, review the service's privacy and retention controls, and immediately rotate any credentials or secrets contained in the file.
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Understanding the ethical choices behind how we use technology, information and other people's digital spaces.
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Understanding your responsibility when creating, sharing, accessing and storing information online.
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Review the app's permissions in your device settings and revoke access it does not need. Remove the app if you do not trust it or cannot explain its behaviour.
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If you lost your phone, use your device's official Find My or device-management feature to locate or lock it if available, contact your mobile provider if needed, and secure important accounts.
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Find out exactly what was shared and with whom. Stop further contact or disclosure, secure any affected accounts, and preserve evidence if the situation involves threats or exploitation.
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Check which app is requesting the permission, review its purpose and existing access, and remove or restrict access if it does not make sense.
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Practical ways to share, comment, forward and interact responsibly on social platforms.
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Document the fake profile and report it through the platform. If it is contacting people or requesting money in your name, warn affected contacts and preserve evidence.
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Preserve the evidence and avoid sending more information or money under pressure. Secure affected accounts and use appropriate platform, law-enforcement, or support channels depending on the threat.
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Preserve evidence, review location sharing and account access, reduce publicly exposed information, and seek appropriate support if the behaviour is persistent, threatening, or unsafe.
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Preserve the threats, do not provide more information or money simply because you are being pressured, and report the conduct through the appropriate platform or authorities.
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Why online information can continue circulating even after you delete the original post, message or account.
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A simple framework for deciding whether something should be posted, shared or forwarded.
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What your online activity can reveal, why it matters and how to manage your digital footprint.
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An introduction to how South African law can apply to digital behaviour, privacy, harassment, cybercrime and electronic activity.
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Cyber Conduct is about how we behave, communicate, protect ourselves and treat others in digital spaces.
Learn
Recognising when online behaviour moves beyond ordinary disagreement or mistakes and starts causing serious harm.
Toolkit
Review what's public, what apps can access, and how your accounts are secured.
Toolkit
A quick review of how much personal information your accounts and apps can access.
Toolkit
A practical check of the information about you that is already visible online.
Toolkit
A quick check before using an AI tool to create, analyse, or make a decision.
Toolkit
A quick privacy check before putting information into an AI tool.
Resources
Reducing your exposure to takeover and impersonation on social platforms.
Resources
A calm, practical sequence for handling news that your data was exposed.